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Problem Solved... Quickly

What would having Fortune 1000-level support do for your peace of mind for your business?

"Thank you for scrambling on this. This is what is invaluable about our relationship with Genesis: you find ways to get past important problems when they occur.

We’d have to be a much larger organization to have the skills and resources to do what you do for us."

M. Hook

Managed Services Portfolio Comparison

Select the Managed Services Program that suits the way you operate.

Genesis stands ready to bridge the gaps between your current staff and the IT infrastructure demands for your business.

Service Type

GenAssist

GenSupport

GenCare

GenServe

Remote Monitoring

State-of-the-art remote monitoring system lets us know about problems with your network environment before they affect you

Atlanta Networking Support
Atlanta Networking Support
Atlanta Networking Support
Atlanta Networking Support
Remote Management

Best-in-class management system our engineers take control of network devices and perform remote fixes

Atlanta Networking Support
Atlanta Networking Support
Atlanta Networking Support
Atlanta Networking Support
Reporting

Automated systems generate reports on items that threaten performance, integrity and security of your network environment

Atlanta Networking Support
Atlanta Networking Support
Atlanta Networking Support
Spy/Virus Protection

We install and maintain anti-spy and anti-virus software on all covered PC's, keeping your environment protected from the ever-growing threat of intrusion

Atlanta Networking Support
Atlanta Networking Support
Atlanta Networking Support
Anti-Spam

We filter all incoming email messages, keeping your mailboxes uncluttered by unwelcome and malicious email

Atlanta Networking Support
Atlanta Networking Support
Atlanta Networking Support
Wellness Visits

We'll schedule a monthly site visit to review reports on your network's health, incident and maintenance history plus uptime and patch history

Atlanta Networking Support
Atlanta Networking Support
Atlanta Networking Support
Service Desk

Our service desk responds and acts on alerts, issues and customer inquiries (for covered components)

Atlanta Networking Support
Atlanta Networking Support
Help Desk

Our Help Desk personnel respond to your staff's inquiries and issues of day-to-day IT functions

Atlanta Networking Support
Atlanta Networking Support
Patch Management

We'll Identify and automatically deploy the latest software patches for covered components

Atlanta Networking Support
Atlanta Networking Support
Asset Reporting

Our automated tools scan your network daily and produce an inventory of hardware and software assets, providing alerts if something changes

Atlanta Networking Support
Atlanta Networking Support
Preventative Maintenance

On a monthly or quarterly basis, we'll perform preventative maintenance on covered systems to prevent unexpected downtime and security risks

Atlanta Networking Support
Atlanta Networking Support
Off-Site Storage

We'll backup your critical data and store it remotely automatically, removing the potential for lost data, security breaches and human error.

Atlanta Networking Support
Hardware as a Service

We'll supply, configure and refresh the hardware on your network on a regular cycle, keeping systems up-to-date and making maintenance budgeting easy.

Atlanta Networking Support
Virtual CIO

Our dedicated Virtual CIO will visit to review and plan for your system's future.

Atlanta Networking Support