Our Eyes on Your Network: Managed Services
Like having a top-flight IT department without the overhead and training worries.
Specialists on the Genesis Team proactively monitor and manage your servers, your workstations, network security, data backup and more, depending on the program you choose.
Now you can have all the IT power you want without the need for advanced technicians on staff.
GenServe: comprehensive IT management & CIO direction
Oversight for your network; servers; workstations; virus and spam protection, remote maintenance
Help Desk resolves user issues quickly, by phone; Service Desk monitors your systems for alerts
Virtual CIO provides guidance on your IT systems, based on data from your environment
Managed network device software patches and updates. Managed data backup and offsite storage
Hardware maintenance and replacement cycle ensures up-time for desktop systems
GenCare: operational IT management
Oversight for your network; servers; workstations; virus and spam protection, remote maintenance
Help Desk resolves user issues quickly, by phone; Service Desk monitors your systems for alerts
Hardware maintenance and replacement cycle ensures up-time for desktop systems
GenSupport: network & workstation security
Oversight for your network; servers; workstations.
Virus and spam protection, remote maintenance
GenAssist: remote monitoring
Oversight for your network; servers and;workstations.
Designed for organizations with existing IT Departments to handle routine support
|