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Problem Solved...Locally

What would knowing you had someone ready to solve critical system problems do for your peace of mind?

An international company headquartered in Germany intended to support the US branch office from headquarters, leaving the US team without real-time support after 11 am every day.

"...the IT guys from Germany were extremely happy...out of 10 [branches] not once did they have the IT support you provided....they had said they would never give up control to an employee, let alone an 'outsider'... knowing you're here is huge for me and our productivity here."

Pam K.
Operations Manager

Our Eyes on Your Network: Managed Services

Managed Services ensures your business network security, data backup, and more
Like having a top-flight IT department without the overhead and training worries.

Specialists on the Genesis Team proactively monitor and manage your servers, your workstations, network security, data backup and more, depending on the program you choose.

Now you can have all the IT power you want without the need for advanced technicians on staff.

CHOOSE YOUR MANAGED SERVICE LEVEL

GenServe: comprehensive IT management & CIO direction

Oversight for your network; servers; workstations; virus and spam protection, remote maintenance

Help Desk resolves user issues quickly, by phone; Service Desk monitors your systems for alerts

Virtual CIO provides guidance on your IT systems, based on data from your environment

Managed network device software patches and updates. Managed data backup and offsite storage

Hardware maintenance and replacement cycle ensures up-time for desktop systems

COMPARE

GenCare: operational IT management

Oversight for your network; servers; workstations; virus and spam protection, remote maintenance

Help Desk resolves user issues quickly, by phone; Service Desk monitors your systems for alerts

Hardware maintenance and replacement cycle ensures up-time for desktop systems

COMPARE

GenSupport: network & workstation security

Oversight for your network; servers; workstations.

Virus and spam protection, remote maintenance

COMPARE

GenAssist: remote monitoring

Oversight for your network; servers and;workstations.

Designed for organizations with existing IT Departments to handle routine support

COMPARE

Security

What is Managed Service?

Genesis proactively monitors your key business resources such as the firewall, network, servers, and applications from our state-of-the-art network operations center. This keeps your systems functioning optimally and efficiently.