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Why Managed Services?

Curious about whether this approach is a good idea for your business?
Genesis customers tell us these are the benefits they receive:

  • Avoid expensive repairs and recovery costs
    Our network monitoring and maintenance saves you money by preventing expensive network disasters from ever happening in the first place.
  • Enjoy faster performance, fewer glitches, and practically zero downtime
    Some parts of your system will degrade over time, causing them to slow down, hang up, and crash. Our preventative maintenance and network monitoring will detect these problems early and prevent them from escalating into more expensive repairs and downtime.
  • Take advantage of an in-house IT department--without the costs
    As a network maintenance customer, you’ll have access to a knowledgeable support staff that can be reached immediately should you have any kind of problem or question.
  • Receive substantial discounts on IT services that you are already buying
    Some IT firms will nickel and dime you over every little thing they do. Under this program, you’ll pay one flat, affordable rate and get all of the technical support you need. No hidden charges, caveats, or disclaimers.
  • Eliminate trip fees and receive faster response
    Thanks to our remote monitoring and maintenance software, we can remotely access and repair most network problems right from our offices. If we cannot fix it remotely, we will dispatch a technician to your office the same day.
  • Budget for network support just like rent or insurance
    The managed services program allows you to avoid unexpected costs for fixing or restoring your network.
  • Rest easy knowing the “gremlins at the gate” are being watched
    Our 24/7/365 monitoring and on-going maintenance keeps cyber criminals at bay.
  • Protect your data
    The data on the hard disk is always more important than the hardware that houses it. Regular, automated backups protect your critical, irreplaceable electronic information.
  • Stop annoying spam, pop-ups, and spyware from taking over your computer and your network
    The combination of 24/7/365 monitoring, software patch management and anti-virus and spam elimination software tip the security scales in your favor.
  • Peace of mind
    As a business owner, you already have enough to worry about. We'll keep our eyes on your network, so you can keep your eyes on your business.